Refund policy

Change of mind: you have 30 days from delivery to return your watch for a refund — it must be unworn, in original condition with all packaging and the unused bracelet links. Contact us first at contact@rosevariwatches.com with your order number; return postage is at your cost, and we refund in full once the watch passes inspection.

Faulty or not as described: your watch is covered by a 1-year warranty against manufacturing faults in the movement, crystal, case and dial under normal use. If your watch arrives faulty, is not as described, or develops a fault within the warranty period, email contact@rosevariwatches.com with your order number and a photo or short video, and we will repair, replace or refund it at no cost to you.

Nothing in this policy limits your rights under the Australian Consumer Law, which may entitle you to a repair, replacement or refund for a major failure.