Shipping policy

 

Orders

Each custom timepiece is hand built to order according to your chosen
design and specifications. To ensure the highest possible standards, we
have a lead time of 1 - 3 weeks from the date of order to dispatch. This.
allows us to carry out the necessary quality control procedures and ensure
your watch is crafted to your utmost satisfaction. All orders placed through
our web store are subject to the given lead time even if the item is shown as
“In stock”.

Shipping

All Worldwide shipments are fully insured with tracking and handled by
our delivery partner Australia Post. Once shipped, you will receive a personal
notice with dedicated tracking information. International orders typically
take 5 -7 days to be delivered. These times may vary depending on
unavoidable circumstances faced by the delivery partner. Shipping charges
are calculated upon checkout and may vary depending on the country of
destination.

Customs Import Tax for International Customers

International orders may be subject to import taxes, customs duties, and/or
fees imposed by your countries import laws. Such charges are not included
in the product price or shipping cost, and are to be borne by the buyer. The
buyer is responsible for any associated costs and must abide by their
country's laws, regulations, and restrictions.